If you are not completely satisfied with your purchase upon receipt, please follow these procedures to ensure a prompt replacement or refund. In the case of a fault or defect with your purchase please follow the warranty process.
- Return package via insured Parcel Carrier of your choice.
- Include proof of purchase or if lost please include a note stating the purchaser's name, address, e-mail address and order number if known.
Send returns to:
Unit E, 32 William Pickering Drive, Albany
- Keep a record of your shipment until you have received your replacement or refund.
For additional information on our return policies, please contact our Customer Service department 09 414 7970
Sportspro has a 12-month money back guarantee with printed proof of purchase. For a product to be returned under our policy, that product must be unused, in original packaging with all tags attached unless faulty or otherwise defective.
Consumer Guarantees Act 1993
The Consumer Guarantee Act sets out minimum standards for goods sold by Sports Promotion LTD. In the event that goods sold are not of good quality or are faulty, the customer has the right to a repair, replacement or a refund.